At ONE CONTACT we link people together with technology and processes
to boost your companyās growth and sales.
BPO SERVICES | CONTACT CENTER | CUSTOMER CARE | SOCIAL SELLING
- ABOUT US
Comprehensive service platform that combines technology and human talent to optimize processes and upscale our client's business.
- WHAT WE DO
Turnkey solutions
Our Business Process Outsourcing (BPO) service enables your organization to focus your core objectives, and we take care of the rest. Simplify your business management with us, ensuring your KPIs and SLAs per contract. Some examples of business processes we operate include sales, customer service agents, help desk, recruitment, invoicing, accounts receivable, marketing, and surveys to name a few.
We combine human assets and technology to implement the results-optimizing solution for your process.
"Do what you do best and outsource the rest!"
"”Haz lo que mejor haces y externaliza el resto!"
- PILLARS

PEOPLE
We have a workforce of +400 employees including bilingual agents, customer service agents, vendors and +50 certified engineers.
We offer the support of a work team that backs up your objectives.

PROCESSES
We work using high quality standards, integrating safe and efficient processes and practices of data protection; always delivering solutions that add value to our clients, allowing them to monitor their results at all times.

TECHNOLOGY
- GROUP ADVANTAGES
Grupo Migesa is comprised of independent business units specializing on different branches of technology, from software development to network infrastructure installation for international companies. This fosters a synergy to provide the most competitive solutions using a hollistic approach.


- GLOBAL EXPERIENCE
We have a great track record implementing onmichannel contact solutions.
Our workforce operates with the highest quality standards to deliver efficient solutions.
We have offices in Mexico, United States and Colombia and are partners of the main technology manufacturers in the market such as Cisco, Microsoft, HP to name a few.